Textbook
Getting reflective
Running a successful Stakeholder Dialogue requires paying special attention to the quality of the dialogue process itself. This section provides you with a set of methods and tools that help assure the quality of a dialogue process. At the center of this chapter are the eight key factors for successful Stakeholder Dialogues.
Key Success Factors
1. Leadership and high-level sponsorship
2. Cohesion and relationship-management
3. Goal and process clarity
4. Knowledge and competence
5. Credibility
6. Inclusivity
7. Ownership
8. Delivery and outcome-orientation